Agents that
never sleep, never slip, never miss.
An always-on factory of background workers. Each minion picks up an intent from the conversation and quietly closes the loop in CRM, LOS, data lake, ledger and database. The agent talks. The minion finishes the work.
Agents live in production
avg execution latency
first-try success rate
manual ops saved per call
Two squads of agents
Agentic Suite 01 runs ops today. Agentic Suite 02 runs comms next.
Today, the back-office agents are live in production. The communications agents follow next quarter. After that, reconciliation, marketing, and reminders.
Background ops that never sleep.
CRM, LOS, KYC, scoring, profiling, database, all routed from the conversation, all closed before the agent finishes typing the next sentence.
Auto-disposition + lead routing
Stage updates, owner assignment, follow-up scheduling. Salesforce, HubSpot, Zoho, LeadSquared.
Loan-application auto-fill
Pulls customer data from the call, fills the LOS form, and reaches 78% pre-population on first save.
Service request creation
Detects a complaint or request mid-conversation. Raises an SR with priority, owner, and SLA.
Buyer-profile build - data lake
Extracts intent, life stage, financial signals, and household composition. Writes to the lake, feature-store ready.
Database cleanup + dedup
Identifies dupes, normalises addresses, and fixes mobile-format inconsistencies across the lead lake.
Call quality scoring + categorisation
Categorizes every call into 9 quality buckets and updates the leadership dashboard.
Communications that close themselves.
Once the call ends, the comms squad picks up outbound emails, WhatsApp templates, SMS reminders, campaign nudges, and payment recon.
Personalised mail composer
IPSL, MITC, follow-up, escalation. Personalised at customer level with automatic document attachments.
Template + free-text orchestration
Approved BSP templates, opt-in management, and two-way reply detection.
DLT-clean reminders
EMI dues, KYC pending, and document reminders, all template approved and DLT compliant.
Multi-channel marketing flows
Builds and runs cross-sell, renewal, and upgrade journeys with hands-free decisioning.
Calendar + cohort nudges
Surveyor visits, document deadlines, NACH dates, and EMI reminders.
Settlement reconciliation
Matches payment receipts, ledger entries, and NACH bounces before breaks hit the GL.
How one utterance becomes nine actions
From one sentence the customer said, to nine teams on the move.
The agent stays in the conversation. The brain tokenizes the intent. Nine background agents move in parallel before the next sentence is spoken.
“My spouse is also a co-applicant. Please send the surveyor on Saturday at 11 AM, and keep the EMI date as the 10th rakh dijiye.”
BFSI Brain
Tokenize+Route
14,602 toks - 218ms p50
Generate KYC pack for spouse
Recompute eligibility with co-app
Schedule visit Sat 11:00 AM
e-KYC link to spouse
Opp to sanction-doc
Pre-stage e-mandate - 10th
Mark verbal MITC confirmation
Notify RM manager - hot LAP
Tag as best-practice exemplar
3.4s
utterance to first action
9
teams notified
198ms
avg agent latency
0
human handoffs needed
A single agent in detail
The LOS Agent. Always running.
One of 42. Listens live, captures customer details, and pre-fills your LOS across Finnone, Newgen, and Lentra to 78% before agent input.
78%
avg pre-fill on first save
42 min
time saved per LAP application
22
LOS fields auto-filled
1.4s
FOIR recompute latency
Stop hiring people
to copy data between
systems.
The agents never quit, never get sick, never lose context. They show up at 9 AM and they show up at 9 PM. Your team gets to focus on the conversation. The factory takes care of the rest.
Deploy
14 days
Pilot
5 Agents
SLA
99.95%
Route
VPC/Prem
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