The doctor focuses on the patient. Darwix handles the rest.

Darwix prepares patient context, structures the consultation as it happens, drafts the note for approval and turns decisions into prescriptions, tests, referrals and follow-ups.

AK
Anita K. · Patient
Listening03:32
Hindi + English
RSDr. R. SharmaMD · Reg. verified
Draft note · TC-30418Generating
1Patient · intake transcript00:42–00:51
2Patient · consultation transcript02:14–02:19
3Uploaded report · KFT.pdfp. 1
Pre-Consult IntakePatient ContextLive DocumentationHindi-English-HinglishDoctor AssistConsent CaptureDoctor-Approved WorkflowsAudit-Ready Records
Doctor reviews and approves everything
Every field carries its source
Consent captured in the record
Multilingual conversations, structured output

The call is easy. The work around it isn't.

The patient repeats what the hospital already knows. Reports sit in PDFs the doctor opens mid-call. The doctor listens, types and thinks at the same time, then finishes the note after hours. Prescriptions, test orders, referrals and follow-ups are handled afterwards across separate systems. The consultation ends. The care workflow starts over.

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Before the call

History is re-collected and reports are unread.

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During the call

The doctor splits attention between the patient and the keyboard.

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After the call

Notes, prescriptions, orders and reminders are rebuilt by hand.

Before, during and after every call.

Darwix supports the consultation from intake to follow-up.

Before the call
01Pulls the authorised record: history, allergies, medications, past consultations, reports
02Runs an intake conversation with the patient in their own language
03Extracts values from uploaded reports and prior prescriptions

One follow-up, start to finish.

Step through a real consultation flow on synthetic data.

Returning patientHypertensionPlan: continue medication, log home BP, kidney-function tests, follow up in 4 weeksHindi + English
darwix.agentPulled the previous consultation summary, current medication list and plan.
darwix.agentRead the uploaded kidney-function report and listed the extracted values.
darwix.agentAsked the patient for an update during intake.
Patient“Medicine regular le raha hoon. BP usually 145–150 aa raha hai. Last two days se thoda headache bhi hai.”
Doctor sees
Adherence reportedPatient-reported
Home BP 145–150Patient-reported
New symptom: headache, 2 daysPatient-reported
Kidney-function report attachedUploaded report
Previous planExisting record
All marked patient-reported and awaiting review.
Intake · waiting roomListening
Namaste. Doctor se milne se pehle, aaj kya takleef hai?
“Three days se cough hai. Kal fever bhi tha. Paracetamol le raha hoon, aur koi medicine nahi.”
Structured for the doctor
SymptomCough
Duration3 days
AssociatedFever
Self-reported medicationParacetamol
Other medicationNone

Waiting time, put to good use.

Before the doctor joins, a short intake in the patient's language produces a clear summary.

Reason for visit
Symptoms, onset, duration, severity
Existing conditions
Current medicines and adherence
Allergies
Recent investigations
Patient-reported vitals
Uploaded reports
Questions the patient wants to ask
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Boundary. Intake prepares information for the doctor. It does not diagnose, and it does not decide whether a teleconsultation is appropriate.

From report to ready context.

KFT.pdf · p1
TestResultRange
Serum creatinine1.10.7–1.3 mg/dL
eGFR78> 60 mL/min
Blood urea2815–40 mg/dL
Potassium4.63.5–5.1 mmol/L

Medical document intelligence

Extracts test name, result, unit, reference range, report date and facility from lab and radiology reports, discharge summaries, prescriptions and referral letters. The doctor gets the values, not a PDF to hunt through. Interpretation of significance stays with the doctor.

14 JulHeadacheKFT advised
11 AugBP reviewMedication continued
12 SepKFT uploadedReport on file
TodayFollow-upHeadache, 2 days

Longitudinal view

For returning patients, Darwix summarises previous complaints, medication changes, investigations advised, follow-up adherence and open actions, so the doctor sees what changed, not just what the patient says today.

Beyond transcription. Structured for care.

Darwix doesn't just store a transcript. It understands the conversation in clinical categories and keeps who said what.

Symptoms · captured
ComplaintOnsetDurationSeverityProgressionAssociated symptoms
Patient · Hinglish

“Fever kal raat se hai, around 101 tha. Thoda throat pain bhi hai but breathing problem nahi hai.”

symptomFever · onset previous night
temperature~101°F
associatedThroat pain
respiratory_distressNone reported
Doctor reviews and corrects.
अ

Multilingual by design

Hindi, English, Hinglish and configured Indian languages, including mid-sentence code-switching. The conversation is preserved in the language spoken. The structured record is standardised.

PCG

Caregivers and minors

Statements from a parent, guardian or caregiver are labelled separately from the patient's, so the record shows who said what.

The right context, at the right moment.

When the patient mentions something relevant, Darwix brings the history forward.

Assist can also surface
Known allergiesCurrent medicationsRecent abnormal values already in the recordMissing history fieldsConfigured care-pathway promptsDocumentation-completeness reminders
Patient · 04:37“Yeh headaches phir se start ho gaye hain, last week se.”
Surfaced to the doctor
Similar complaint six weeks agorecord · 14 Jul
Investigation advised thenrecord · KFT
Report on filedocument · KFT.pdf
Current medicationrecord · Rx list
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Configurable urgent-symptom alerts. Providers can define phrases and thresholds (for example severe breathlessness, chest pain, loss of consciousness, self-harm intent) that raise an alert to the doctor.

Alerts are decision support. Video Tele-Medicine is not a replacement for emergency services, and the doctor decides the response.

AI drafts the record. The doctor decides.

From the live consultation, Darwix drafts a structured note. The doctor edits and approves it before it becomes part of the patient record. Nothing is filed unreviewed.

Clinical note

TC-30418 · Dr. R. Sharma
Chief complaintHeadache for 2 days1
History of present illnessHome BP 145–150 mmHg, measured in the morning before medication2
Medication and allergy historyCurrent antihypertensive, taken regularly · penicillin allergy3
Reports reviewedKidney-function test dated 12 September4
Assessment and diagnosisEntered by the practitioner5
Plan and patient adviceContinue medication · log home BP · repeat investigation · follow up in 4 weeks6
1Patient-reportedtranscript · intake 00:42–00:51
2Patient-reportedtranscript · 02:14–02:19
3Existing recordrecord · EMR-58812
4Uploaded reportdocument · KFT.pdf p.1
5Doctor assessmententered by dr.sharma
6AI draftawaiting practitioner approval
Waiting on younote · v1

Approve clinical note for TC-30418

Draft built from the consultation. Six lines cited to transcript, record and report. Assessment entered by the practitioner.

Every line keeps its origin
Patient-reported“Fever started last night.”
Existing recordKnown penicillin allergy
Uploaded reportHbA1c dated 12 September
Doctor observationRecorded by practitioner on video
Doctor assessmentEntered or confirmed by practitioner
AI draftAwaiting practitioner approval

The doctor decides. The workflow follows.

Approved decisions become prescriptions, tests and referrals.

Consultation→Clinical record→Doctor approval→Action
Post-consultation workflows · TC-30418
PrescriptionCaptures medicine, dose, frequency, duration and instructions from the doctor's decision, shows allergies and current medicines, and prepares an e-prescription for the doctor to issue. Prescribing rules configurable per applicable guidelines.Waiting on human
InvestigationsCaptures test advised, prepares patient instructions and reminders, creates the lab order, tracks pending reports.Waiting on human
ReferralCaptures specialty and reason, passes consultation context, creates the referral task, tracks status.Waiting on human
In-person escalationIf the doctor decides video isn't enough, records the reason and creates the in-person next step.Waiting on human
Follow-upSchedules the next consultation and sets patient reminders.Waiting on human
The doctor authorises each. If care needs to move beyond video, the workflow moves with it.

Patients leave knowing exactly what's next.

Patient questions are answered only from the doctor's approved plan. Anything clinical goes back to the care team.

Next follow-up starts prepared
Previous planNew reportsAdherencePatient-reported readingsNew symptoms
Your consultation summaryDr. R. Sharma · MD
Prescription and medicine instructions
Investigation advice
Referral
Follow-up date
Monitoring instructions
Warning signs documented by the doctor
Documents to upload before the next visit
After doctor approval. Delivered by portal, app, email, SMS or approved messaging channel.
After the call
Do I need to fast before the test?
Your doctor's plan lists the kidney-function test before your next follow-up. The preparation instructions are in your summary.1
1 · doctor-approved plan
How do I take this?When is my follow-up?

Automate the paperwork. Never the judgment.

Clear boundaries between what Darwix does and what the doctor decides.

darwix.agentDarwix does
Collects patient-reported information
Retrieves authorised records
Transcribes and structures the consultation
Drafts the clinical note
Surfaces configured alerts
Prepares prescription, orders and tasks
Executes approved post-consultation tasks
RMPThe practitioner controls
Whether telemedicine is appropriate
Assessment and diagnosis
Treatment and medication decisions
Investigation and referral decisions
In-person or emergency escalation
Final approval of the clinical record
Issuing the prescription
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Emergency. Video Tele-Medicine does not replace emergency services. Patients needing emergency care are directed to the provider's emergency pathway.

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Not an AI doctor. Darwix does not diagnose, prescribe or triage emergencies. It supports the Registered Medical Practitioner (RMP), who remains responsible for every clinical decision.

One platform, tuned to every specialty.

Configure the workflow by specialty. Clinical appropriateness stays with the doctor.

General medicineAcute symptoms, chronic follow-up, report review
template · gen-med

The record comes in. Approved outputs go back.

Only authorised data is read. Only doctor-approved outputs are written back.

SystemReads before the callWrites after the call
HIS / HMSHospital systemDemographics, appointmentsSession metadata, workflow status
EMR / EHRClinical recordPrior consultations, recorded diagnoses, medication and allergy historyApproved notes, consent record
LISLaboratoryLab reportsInvestigation orders
Radiology / PACSImagingRadiology reportsOrders
PharmacyDispensingMedication historyPrescription
Patient portalPatient-facingUploaded reportsPatient instructions
Appointment platformSchedulingAppointmentsFollow-up status
Care-management & referralCoordinationCare plansReferrals
ABDM / ABHAWhere integrated, through consentLinked health recordsApproved records
Insurer / TPAWhere relevantCoverage contextConsultation record
Also connects to CRM and contact centre and notification platforms.

Clinical conversations deserve the highest protection.

Security, consent and audit built into every consultation.

SOC 2 Type IIISO 27001Visit the compliance page →
01

Consent-first

Teleconsult and recording consent before processing.

02

Purpose-limited

Patient data used only for authorised care workflows.

03

Role-based access

Records, recordings and notes visible only to authorised users.

04

Encryption

Video, audio, documents and records protected in transit and at rest.

05

Recording controls

The provider decides whether to record, what to retain and who can view it.

06

Full audit trail

Consultation ID, practitioner attribution, timestamps, approvals, edits and actions.

07

Retention and residency

Provider-defined retention, on-prem, VPC or cloud with data-location controls.

08

AI governance

Knowledge sources, behaviour boundaries and action permissions under provider control.

Less paperwork. More care.

The difference for doctors, patients and providers.

Operational visibilityConsultation volume, completion, follow-up and referral rates, documentation completeness and language mix, for process visibility. Not a score of clinical quality.
01

Cut documentation burden

Structured note drafted for review.

02

Arrive prepared

History and reports ready before the call.

03

Complete records

Symptoms, medications, allergies, advice and follow-up captured in structure.

04

Better continuity

One consultation feeds the next.

05

Automate post-call work

Prescriptions, orders, referrals and reminders from approved decisions.

06

Fewer manual system updates

Approved outputs written back automatically.

07

Serve patients in their language

Natural Hindi, English and Hinglish.

From teleconsultation platform to intelligent care operating layer.
01Context-aware
02Conversational
03Multilingual
04Documentation-native
05Workflow-aware
06Traceable
07Clinician-controlled
08Integration-ready
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